Privacy Policy

1. WebpageIQ’s Role

The role WebpageIQ plays depends on how and why information is collected.

Information WebpageIQ collects for its own purposes

WebpageIQ determines how and why information is processed when you:

• Visit WebpageIQ’s corporate website;
• Create or manage a WebpageIQ account;
• Purchase or manage a WebpageIQ subscription;
• Contact WebpageIQ;
• Request customer support;
• Participate in onboarding; or
• Otherwise interact directly with WebpageIQ.

For this information, WebpageIQ may be considered the controller, business, or other responsible organization under applicable privacy laws.

Information processed for website owners

Businesses, organizations, and individuals use WebpageIQ to operate their own websites.

These customers generally determine:

• What their websites contain;
• What forms they publish;
• What information their forms request;
• Who receives submitted form information; and
• How submitted information is used after it is received.

When WebpageIQ processes information on behalf of one of these customers, the customer is generally responsible for its use of that information, and WebpageIQ acts as a processor, service provider, or contractor.

Questions about how a particular business or organization uses information submitted through its website should generally be directed to that website owner. WebpageIQ will reasonably assist website owners with valid privacy requests when required.

Website analytics and intelligence

WebpageIQ provides analytics and website-intelligence functionality for customer websites.

Analytics information is used to:

• Operate and secure the Services;
• Show website owners how visitors use their websites;
• Identify potential website improvements;
• Generate recommendations;
• Measure the results of approved changes; and
• Improve WebpageIQ’s Services.

2. Information We Collect

The information we collect depends on how you interact with the Services.

Account and identity information

When you create or manage an account, we may collect:

• First and last name;
• Email address;
• Password stored in hashed form;
• Email-verification status;
• Account creation and modification dates;
• Login dates;
• Two-factor authentication settings;
• Verification and security codes stored in hashed form;
• Authentication-provider information;
• Login and authentication events;
• Internet Protocol address;
• Browser and device information;
• User-agent information; and
• Information associated with password recovery, email changes, or account security.

When you sign in through a third-party identity provider, such as Google, we may receive:

• A provider-specific account identifier;
• Your name;
• Email address;
• Email-verification status;
• Profile image or avatar URL; and
• Information showing when the identity was connected or used.

WebpageIQ does not receive your third-party account password.

Website and business information

When you build, manage, or publish a website, we may collect and store:

• Business, organization, or website name;
• Website name, URL, domain, and subdomain;
• Business type and industry;
• Business descriptions;
• Services and products;
• Website goals and calls to action;
• Names and titles of business representatives;
• Business email addresses and telephone numbers;
• Business address and service-area information;
• City, state, and postal code;
• Latitude and longitude associated with a business location;
• Business hours;
• Pricing or price-range information;
• Social-media links;
• External-service links;
• Logos, photographs, videos, and other media;
• Website text and page content;
• Forms and form fields;
• Navigation and footer content;
• Website styling and settings;
• Search-engine metadata;
• Website-builder responses;
• Unfinished website drafts;
• Published and draft website versions;
• Website change history;
• Domain and publishing information;
• Website recommendations and approvals;
• Website-performance results; and
• Instructions or communications concerning the website.

Information published on a customer website is intended to be publicly accessible.

Billing and transaction information

When you purchase or manage a paid service, we may collect:

• Billing name;
• Billing email address;
• Payment-processor customer identifiers;
• Subscription identifiers;
• Subscription plan;
• Subscription status;
• Billing period;
• Purchase and renewal information;
• Cancellation and downgrade information;
• Invoice amounts;
• Payment status;
• Promotions, discounts, and credits;
• Redemption history;
• Receipt and invoice links;
• Limited payment-method details returned by the payment processor, such as card brand and last four digits;
• Payment failures and retry information; and
• Feedback submitted when changing or canceling a subscription.

Payments are processed by Stripe.

WebpageIQ does not ordinarily receive or store complete payment-card numbers, card security codes, or complete bank-account credentials.

Communications and support information

When you communicate with WebpageIQ, we may collect:

• Your name;
• Email address;
• Telephone number;
• Business or organization;
• The content of your communication;
• Files, screenshots, or media you provide;
• Support history;
• Website-change instructions;
• Sales and onboarding information; and
• Other information you choose to provide.

We may retain communications for customer service, security, dispute resolution, legal compliance, and business-record purposes.

Information collected from visitors to WebpageIQ

When you visit webpageiq.com or another website operated directly by WebpageIQ, we may collect:

• A randomly generated visitor identifier;
• A randomly generated session identifier;
• Pages and website sections viewed;
• Landing page;
• Referring page or website;
• Date and time of activity;
• Navigation actions;
• Button and link interactions;
• Content viewed;
• Plan or industry selections;
• Links used to enter the website builder or account portal;
• Device category;
• Browser information;
• User-agent information;
• Internet Protocol address or a cryptographic value derived from it;
• Campaign and attribution information, including UTM parameters; and
• Other technical information used to operate, secure, analyze, and improve the Services.

Analytics information from customer websites

When you visit a website powered by WebpageIQ, we may collect information about how you use that website, including:

• A randomly generated visitor or session identifier;
• A randomly generated pageview identifier;
• The website and page visited;
• Page path;
• Session start, activity, and end times;
• Pageview start and end times;
• Approximate time spent on a page;
• Active and idle time;
• Maximum scroll depth;
• Website sections or blocks viewed;
• Link, button, or call-to-action impressions;
• Clicks and navigation actions;
• Destination or action types;
• Form-submission events;
• Device and technical information;
• Whether a designated website goal was reached; and
• Related technical event information.

WebpageIQ analytics are intended to measure website usage and performance rather than identify ordinary visitors by name.

However, persistent identifiers, Internet Protocol information, timestamps, session records, and information associated with form submissions may be considered personal information under some laws.

Form-submission information

WebpageIQ customers can create forms containing fields selected by the customer.

Depending on the form, submitted information may include:

• Name;
• Email address;
• Telephone number;
• Address or location;
• Business or organization;
• Appointment information;
• Scheduling preferences;
• Service requests;
• Quote or estimate requests;
• Questions;
• Comments;
• Messages;
• Selected options; and
• Other information voluntarily entered by the visitor.

WebpageIQ may store:

• The form field labels;
• The submitted responses;
• The applicable website;
• The applicable page;
• The applicable form;
• The associated session or pageview;
• The date and time of submission; and
• Information needed to deliver the submission to the website owner.

Form submissions may be displayed to the applicable website owner and delivered to an email address selected by the website owner.

WebpageIQ may also process form submissions to identify spam, fraud, abuse, automated submissions, or technical errors. This may include generating or storing:

• A normalized or hashed representation of submission content;
• A moderation status;
• A confidence score;
• A moderation category;
• A moderation explanation; and
• Processing timestamps.

Visitors should not submit passwords, complete payment-card numbers, Social Security numbers, government-identification numbers, bank-account credentials, or other highly sensitive information through an ordinary website contact form unless the form specifically and lawfully requests that information.

Security, diagnostic, and operational information

We may collect or generate information used to maintain and protect the Services, including:

• Internet Protocol addresses;
• Browser and device information;
• Authentication events;
• Failed login attempts;
• Rate-limit information;
• Request timestamps;
• Security-token information;
• Error messages;
• Application logs;
• Processing status;
• Email-delivery attempts and errors;
• Publishing or domain errors;
• Background-job status;
• Website-preview errors;
• Suspected spam or abuse indicators; and
• Information used to investigate security incidents.

Some security information may be stored temporarily in system caches or databases.

Information received from third parties

We may receive information from:

• Identity providers;
• Payment processors;
• Email-delivery providers;
• Hosting and infrastructure providers;
• Content-delivery providers;
• Domain and DNS providers;
• Customers who create or manage websites;
• Customers who authorize other users;
• Referral partners;
• Public business sources;
• Security and fraud-prevention providers; and
• Other people who communicate with us regarding an account, website, or transaction.

3. How We Use Information

We may use information to provide, operate, maintain, secure, and improve the Services.

Providing the Services

We may use information to:

• Create and maintain accounts;
• Authenticate users;
• Verify email addresses;
• Secure account access;
• Build and generate websites;
• Save website content and drafts;
• Host and publish websites;
• Manage domains and subdomains;
• Process website content and media;
• Receive and deliver form submissions;
• Provide website analytics;
• Generate website recommendations;
• Measure website-change results;
• Process subscriptions and billing;
• Send necessary communications;
• Provide customer support; and
• Perform other functions requested by customers.

Improving websites and the Services

We may use information to:

• Understand how websites and Services are used;
• Identify usability or performance issues;
• Evaluate website navigation;
• Evaluate calls to action;
• Identify potential visitor drop-off points;
• Develop and test features;
• Improve website-building functionality;
• Improve website content;
• Generate recommendations;
• Evaluate whether website changes improve engagement or goal actions;
• Improve reliability and security; and
• Create aggregated performance information.

Communicating with users

We may use contact information to send:

• Account-verification messages;
• Login and security messages;
• Password-reset messages;
• Account-recovery messages;
• Billing and payment notices;
• Subscription notices;
• Site-status notices;
• Website-activation reminders;
• Performance reports;
• Website recommendations;
• Customer-support responses;
• Information about requested services; and
• Marketing communications where permitted by law.

You may unsubscribe from nonessential marketing or product emails using the available email preferences or unsubscribe mechanism.

We may continue sending messages necessary to:

• Operate or secure your account;
• Complete transactions;
• Provide purchased Services;
• Notify you of material service changes;
• Respond to support requests; or
• Comply with legal obligations.

Security and abuse prevention

We may use information to:

• Detect spam;
• Detect fraud and abuse;
• Prevent unauthorized access;
• Enforce rate limits;
• Verify requests;
• Investigate security incidents;
• Protect WebpageIQ, customers, and visitors;
• Enforce our agreements and policies; and
• Maintain the integrity and availability of the Services.

Legal and business purposes

We may use information to:

• Maintain financial and transaction records;
• Complete accounting and tax obligations;
• Respond to lawful requests;
• Enforce contracts;
• Collect amounts owed;
• Establish, exercise, or defend legal claims;
• Resolve disputes;
• Complete audits;
• Facilitate business transactions; and
• Perform internal business administration.

Aggregated and deidentified information

We may aggregate or deidentify information so that it cannot reasonably be associated with a particular individual.

We may use and disclose aggregated or deidentified information for:

• Analytics;
• Research;
• Product development;
• Website benchmarking;
• Service improvement;
• Security;
• Reporting; and
• Other lawful business purposes.

We will not attempt to reidentify information that we maintain as deidentified, except where permitted by law to test or verify our deidentification processes.

4. Website Intelligence and Automated Processing

WebpageIQ may use automated rules, statistical systems, machine-learning systems, or artificial-intelligence systems to:

• Analyze website interactions;
• Identify website sections visitors do or do not reach;
• Evaluate navigation performance;
• Evaluate calls to action;
• Identify potential website improvements;
• Generate or recommend website content;
• Recommend changes to website layouts or navigation;
• Classify form submissions as legitimate, spam, uncertain, or erroneous;
• Summarize website performance; and
• Measure whether approved website changes appear to improve results.

Automated recommendations are intended to assist website owners.

Website owners decide whether to approve or implement recommendations when customer approval is required.

WebpageIQ does not use website analytics to make decisions that produce legal or similarly significant effects concerning visitors, such as decisions about employment, housing, insurance, credit, education, or eligibility for essential services.

5. Cookies, Browser Storage, and Similar Technologies

WebpageIQ and websites powered by WebpageIQ may use:

• Cookies;
• Local browser storage;
• Session storage;
• Cached identifiers;
• Security tokens; and
• Similar technologies.

These technologies may be used to:

• Keep users signed in;
• Maintain account and website context;
• Secure sessions;
• Remember preferences;
• Create visitor and session identifiers;
• Measure pageviews and website interactions;
• Preserve campaign attribution;
• Prevent abusive or duplicate requests;
• Support form functionality; and
• Maintain the operation of the Services.

Some identifiers may remain in the browser across multiple visits. Other information may expire when the browser session ends or after a defined operational or security period.

You can control cookies and browser storage through your browser settings. Blocking or deleting necessary technologies may prevent account login, website forms, session continuity, attribution, or other features from working properly.

6. Do Not Track and Privacy Preference Signals

Some browsers offer a “Do Not Track” setting. There is no universally accepted standard governing how all websites must respond to these signals.

WebpageIQ does not currently sell personal information or use personal information for cross-context behavioral advertising.

Because WebpageIQ does not currently engage in those activities, Global Privacy Control and similar sale or advertising opt-out signals generally do not change how WebpageIQ processes information.

If our practices change, we will update this Privacy Policy and implement any legally required consent or opt-out mechanisms.

Customer websites may contain third-party content, embeds, links, or integrations that have their own privacy practices and may respond differently to privacy preference signals.

7. How We Disclose Information

We may disclose information as described below.

Website owners and authorized users

Information associated with a customer website may be available to:

• The website owner;
• Users authorized by the website owner; and
• People designated by the website owner to receive form submissions.

Form submissions are disclosed to the applicable website owner and may be delivered to an email address selected by that owner.

Service providers

We may disclose information to companies that help us operate the Services, including providers of:

• Payment processing;
• Email delivery;
• Cloud hosting;
• Content delivery;
• Database services;
• Data storage;
• Domain and DNS services;
• Website publishing;
• Media processing;
• Security and fraud prevention;
• Customer support;
• Error monitoring; and
• Professional services.

These providers may process information as necessary to perform services for WebpageIQ, subject to their agreements with us and applicable law.

Payment processing

Stripe processes payments and assists with subscriptions, payment methods, invoices, receipts, fraud prevention, and billing.

Stripe may receive billing, transaction, payment, device, and fraud-prevention information under its own privacy practices.

Identity providers

When you use third-party authentication, information may be exchanged with the selected identity provider to authenticate you and connect that identity to your WebpageIQ account.

Customer-selected third parties

Customers may add third-party services to their websites, including:

• Maps;
• Videos;
• Social-media links;
• Booking systems;
• Donation systems;
• Payment services;
• External forms;
• Embedded content; and
• Other integrations.

These third parties may collect information directly when a visitor interacts with them.

WebpageIQ does not control an independent third party’s privacy practices.

Legal and safety disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law;
• Respond to a subpoena, court order, or lawful governmental request;
• Investigate illegal activity;
• Prevent fraud, abuse, or security threats;
• Protect the rights, property, safety, or security of WebpageIQ, customers, visitors, or others;
• Enforce an agreement or policy;
• Collect amounts owed;
• Establish, exercise, or defend legal claims; or
• Respond to an emergency.

Business transactions

Information may be disclosed or transferred in connection with:

• A merger;
• Acquisition;
• Financing;
• Reorganization;
• Sale of assets;
• Bankruptcy;
• Due diligence; or
• A similar business transaction.

Any successor’s use of information will remain subject to this Privacy Policy unless the successor provides legally required notice of a different policy.

At your direction

We may disclose information when you direct us to do so or provide consent.

8. Sale of Information and Targeted Advertising

WebpageIQ does not sell personal information for money or other valuable consideration.

WebpageIQ does not currently share personal information for cross-context behavioral advertising or process personal information for targeted advertising as those terms are defined under applicable U.S. privacy laws.

Operational disclosures to service providers, payment processors, website owners, and other parties described in this Privacy Policy are not treated as sales where an applicable legal exception applies.

WebpageIQ does not knowingly sell or share the personal information of children under 16.

If these practices change, we will update this Privacy Policy and provide any legally required opt-out rights.

9. Sensitive Information

WebpageIQ does not require ordinary users or website visitors to provide highly sensitive personal information such as:

• Social Security numbers;
• Government-identification numbers;
• Complete financial-account credentials;
• Complete payment-card information;
• Passwords for third-party services;
• Genetic information;
• Biometric identifiers used for unique identification;
• Medical diagnoses;
• Information concerning sexual activity;
• Religious beliefs;
• Citizenship or immigration status; or
• Other information treated as sensitive under applicable law.

Customers must not use WebpageIQ forms to collect sensitive information unless:

• The information is reasonably necessary for a legitimate and lawful purpose;
• The customer provides any legally required notice;
• Any legally required consent has been obtained;
• The collection complies with applicable law; and
• The customer implements appropriate safeguards.

Visitors should avoid entering sensitive information into an ordinary message or contact field unless the website owner specifically and lawfully requests it.

WebpageIQ does not sell sensitive personal information.

10. Data Retention

WebpageIQ retains information for as long as reasonably necessary to:

• Provide the Services;
• Maintain accounts and websites;
• Process form submissions;
• Provide analytics and recommendations;
• Complete transactions;
• Maintain security;
• Prevent fraud and abuse;
• Satisfy legal, tax, and accounting requirements;
• Resolve disputes;
• Enforce agreements; and
• Establish, exercise, or defend legal claims.

The appropriate retention period depends on:

• The type of information;
• The purpose for which it was collected;
• Whether an account or website remains active;
• Applicable legal obligations;
• Security and fraud-prevention needs; and
• Whether the information is needed to resolve a dispute.

Account and website information

Account and website information is generally retained while the account or website remains active.

Information may remain for a reasonable period after suspension, cancellation, expiration, or deletion to:

• Complete deletion procedures;
• Allow limited recovery;
• Resolve billing issues;
• Prevent fraud or abuse;
• Satisfy legal obligations; or
• Resolve disputes.

Form submissions

Form submissions may be retained until:

• The website owner deletes them;
• The applicable website or account is deleted;
• A valid deletion request is completed; or
• The information is otherwise removed under WebpageIQ’s retention practices.

Website owners are responsible for deleting form submissions they no longer need after receiving or exporting them.

Analytics information

Detailed analytics may be retained as reasonably necessary to:

• Provide reports;
• Generate recommendations;
• Measure website changes;
• Maintain historical website performance;
• Protect the Services; and
• Improve WebpageIQ.

Aggregated or deidentified analytics may be retained for longer periods when they can no longer reasonably be associated with an identifiable individual.

Billing and legal records

Billing, transaction, invoice, subscription, payment-event, tax, and accounting records may be retained after account deletion when reasonably necessary to:

• Comply with financial, tax, and accounting obligations;
• Resolve payment disputes;
• Prevent fraud;
• Enforce agreements; or
• Establish or defend legal claims.

Security records

Authentication records, security logs, Internet Protocol information, and abuse-prevention information may be retained for a reasonable period after account deletion when needed to protect WebpageIQ, customers, or visitors.

Backups

Information deleted from active systems may remain temporarily in encrypted, access-restricted, or disaster-recovery backups.

Backup copies are removed or overwritten through WebpageIQ’s normal backup and recovery cycle. WebpageIQ is not required to remove an individual record from a backup when doing so would be technically impractical, provided the backup is not restored or used for an unrelated purpose.

11. Account and Data Deletion

A WebpageIQ account holder may request deletion of their account by emailing:

legal@webpageiq.com

The request should be sent from the email address associated with the account whenever possible and should include:

• The account holder’s name;
• The email address associated with the account;
• The website or websites associated with the account, if known; and
• A clear statement requesting account deletion.

WebpageIQ may require reasonable verification before deleting an account to protect against unauthorized or fraudulent deletion requests.

After a verified request is approved, WebpageIQ will take reasonable steps to delete or deidentify information associated with the account from active systems.

Account deletion may include deletion or removal of:

• The WebpageIQ account;
• Account profile information;
• Website drafts;
• Published websites;
• Website content and media;
• Website settings;
• Form configurations;
• Form submissions controlled through the account;
• Detailed website analytics associated with the deleted website, where reasonably practicable; and
• Other active-service information associated with the account.

Deleting an account may permanently disable and remove websites operated through that account.

Before requesting deletion, the account holder is responsible for exporting any information or content they wish to retain.

Account deletion does not necessarily result in immediate deletion of every record. WebpageIQ may retain limited information when reasonably necessary to:

• Complete or document the deletion request;
• Comply with legal, tax, accounting, or financial obligations;
• Maintain billing and transaction records;
• Prevent fraud or abuse;
• Resolve disputes;
• Enforce agreements;
• Protect the Services;
• Establish, exercise, or defend legal claims; or
• Maintain information in backups until the normal backup cycle removes it.

Information retained after deletion will not be used for unrelated marketing or ordinary active-service purposes.

Deletion of a WebpageIQ account does not automatically delete copies of information that:

• A customer previously exported;
• A form recipient received by email;
• An authorized website user copied outside WebpageIQ;
• A payment processor independently retains; or
• Another independent third party lawfully possesses.

WebpageIQ will respond to verified deletion requests within a reasonable period and within any shorter period required by applicable law.

12. Security

WebpageIQ uses reasonable administrative, technical, and organizational safeguards designed to protect information.

Safeguards may include:

• Encryption during transmission;
• Password hashing;
• Access controls;
• Authentication protections;
• Two-factor authentication options;
• Expiring verification codes;
• Security tokens;
• Rate limiting;
• Logging and monitoring;
• Restricted administrative access;
• Backups;
• Data-minimization practices; and
• Website and account deletion procedures.

No website, network, database, system, or transmission method is completely secure.

WebpageIQ cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed despite reasonable safeguards.

Users are responsible for maintaining the confidentiality of their account credentials and promptly notifying WebpageIQ of suspected unauthorized access.

13. Privacy Rights and Requests

Depending on where you live and subject to applicable law and exceptions, you may have the right to:

• Confirm whether WebpageIQ processes your personal information;
• Access certain personal information;
• Correct inaccurate personal information;
• Request deletion of personal information;
• Obtain a portable copy of certain information;
• Withdraw consent where processing is based on consent;
• Opt out of the sale of personal information;
• Opt out of targeted advertising;
• Opt out of certain legally significant profiling;
• Limit certain uses of sensitive information; and
• Appeal the denial of an eligible privacy request.

WebpageIQ does not currently:

• Sell personal information;
• Use personal information for cross-context behavioral advertising;
• Process personal information for targeted advertising; or
• Use personal information for profiling that produces legal or similarly significant effects.

Submitting a privacy request

Privacy requests, including access, correction, deletion, and appeals, may be submitted to:

legal@webpageiq.com

The request should include:

• Your name;
• Your email address;
• The account or website involved;
• The type of request;
• The customer website and form involved, when applicable; and
• Enough information for WebpageIQ to reasonably locate the relevant records.

Do not send passwords, complete payment-card numbers, Social Security numbers, or other highly sensitive information with a privacy request.

WebpageIQ may verify your identity before completing a request. Verification may include confirming control of the email address or account involved.

We may deny or limit a request when permitted by law, including when:

• We cannot reasonably verify the requester;
• The request would interfere with another person’s rights;
• The information is required for legal, billing, security, fraud-prevention, or dispute-resolution purposes;
• WebpageIQ processes the information solely on behalf of a customer;
• The request is fraudulent, excessive, or abusive; or
• Another legal exception applies.

WebpageIQ will not unlawfully discriminate against a person for exercising an applicable privacy right.

Requests involving customer websites

When information was submitted through a customer website, the website owner is generally responsible for deciding how the information is used and responding to privacy requests.

You should ordinarily contact the business or organization that operates the website.

You may also contact WebpageIQ at legal@webpageiq.com and identify:

• The customer website;
• The form involved;
• The approximate submission date;
• The information submitted; and
• The request you are making.

WebpageIQ may forward the request to the applicable website owner or assist the website owner with the request.

WebpageIQ may not be able to delete copies that the website owner has already exported, received by email, or stored outside the Services.

Authorized agents

Where permitted by law, an authorized agent may submit a request on your behalf.

WebpageIQ may require:

• Proof that the agent is authorized;
• Verification of the requester’s identity; and
• Direct confirmation that the requester authorized the request.

Appeals

Where applicable law provides an appeal right, you may appeal a denied privacy request by emailing:

legal@webpageiq.com

Use the subject line:

Privacy Request Appeal

Include the original request and the reason you believe the decision should be reconsidered.

14. California Privacy Disclosures

This section supplements the remainder of this Privacy Policy for California residents.

During the preceding 12 months, WebpageIQ may have collected the following categories of information:

• Identifiers;
• Customer-record information;
• Commercial information;
• Internet or electronic-network activity;
• Business-location information;
• Visual or similar information supplied through uploaded media;
• Professional or employment-related business information;
• Website-performance inferences;
• Account-login information;
• Communications submitted to WebpageIQ;
• Information submitted through customer forms; and
• Sensitive information voluntarily supplied by a user or visitor.

The sources, uses, and categories of recipients for this information are described throughout this Privacy Policy.

WebpageIQ does not currently sell personal information or share personal information for cross-context behavioral advertising.

WebpageIQ has not knowingly sold or shared personal information belonging to consumers under 16 years of age.

California residents may submit applicable privacy requests through the process described in this Privacy Policy.

15. Nebraska Privacy Disclosures

WebpageIQ is based in Nebraska.

The Nebraska Data Privacy Act generally applies to businesses that are not considered small businesses under the federal Small Business Act, subject to statutory exceptions and requirements.

Regardless of whether every provision applies to WebpageIQ, WebpageIQ does not sell personal information or sensitive personal information.

Eligible Nebraska consumers may submit applicable access, correction, deletion, portability, opt-out, or appeal requests using the process described in this Privacy Policy.

16. Children’s Privacy

WebpageIQ is intended for businesses, organizations, and adults. It is not directed to children under 13.

WebpageIQ does not knowingly collect personal information directly from children under 13 through its own account or website-building Services.

Children under 13 should not create a WebpageIQ account or directly submit personal information to WebpageIQ.

If WebpageIQ learns that it collected personal information directly from a child under 13 without legally sufficient authorization, WebpageIQ will take reasonable steps to delete it.

A parent or guardian who believes a child provided personal information to WebpageIQ may contact:

legal@webpageiq.com

Customers may not use WebpageIQ to knowingly operate an online service directed primarily to children under 13 or knowingly collect their personal information without complying with all applicable notice, consent, security, and deletion requirements.

WebpageIQ may restrict or suspend uses that create an unacceptable children’s-privacy or legal risk.

17. Customer Responsibilities

Customers operating websites through WebpageIQ are responsible for:

• Complying with laws applicable to their business;
• Providing any privacy notice required for their particular practices;
• Determining what information their forms request;
• Collecting only information reasonably needed for legitimate purposes;
• Obtaining consent where required;
• Responding to visitor privacy requests;
• Protecting information exported or copied from WebpageIQ;
• Deleting information they no longer need;
• Configuring form recipients appropriately;
• Protecting access to submitted information;
• Reviewing third-party embeds and integrations;
• Not using WebpageIQ to collect unlawful or prohibited information; and
• Informing WebpageIQ of specialized legal requirements applicable to their intended use.

A link to this WebpageIQ Privacy Policy does not replace a customer’s own privacy notice when the customer’s independent activities require a separate notice.

18. Third-Party Websites and Services

The Services may contain links to or integrations with independent third parties, including:

• Social networks;
• Maps;
• Booking platforms;
• Video platforms;
• Donation services;
• Payment services;
• External forms; and
• Other websites or services.

WebpageIQ is not responsible for the privacy, security, content, or practices of independent third parties.

Your interaction with a third-party service is governed by that third party’s terms and privacy policy.

19. International Use

WebpageIQ is based in the United States and is currently intended primarily for businesses and users in the United States.

If you access the Services from another country, information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy laws in those jurisdictions may differ from the laws where you live.

Customers should not use WebpageIQ to intentionally target people in jurisdictions requiring specialized international privacy or data-transfer compliance without first confirming that their intended use is legally and technically supported.

20. Security-Incident Notifications

If WebpageIQ determines that a security incident requires notification under applicable law, WebpageIQ will provide legally required notice to affected users, customers, regulators, or other parties.

When WebpageIQ processes affected information for a customer, WebpageIQ may notify the customer so the customer can address its own legal obligations.

21. Changes to This Privacy Policy

WebpageIQ may update this Privacy Policy to reflect changes in:

• The Services;
• Information practices;
• Service providers;
• Security procedures;
• Applicable law; or
• Business operations.

When the policy changes, the “Last Updated” date will be revised.

If a change is material, WebpageIQ may provide additional notice through:

• The Services;
• An account notice;
• Email; or
• Another reasonable method.

Any legally required consent will be obtained before information is used in a materially different manner requiring consent.

22. Contact WebpageIQ

Questions, concerns, privacy requests, account-deletion requests, and appeals may be directed to:

WebpageIQ LLC Norfolk, Nebraska, United States Email: legal@webpageiq.com Website: webpageiq.com

For account or information deletion, use the subject line:

Account Deletion Request

For other privacy-rights requests, use:

Privacy Request

For an appeal, use:

Privacy Request Appeal